The role of agent autonomy in using decision support systems at work

作者：

Highlights：

• When using decision support systems at work, agent autonomy impacts user reactions.

• High autonomy decreases information load but may also lead to low user intention.

• High agent autonomy is further associated with higher technostress.

• Users may benefit from high technology or job experience.

摘要

•When using decision support systems at work, agent autonomy impacts user reactions.•High autonomy decreases information load but may also lead to low user intention.•High agent autonomy is further associated with higher technostress.•Users may benefit from high technology or job experience.

论文关键词：Autonomy,Decision support system,Information load,Technostress,Technology acceptance

论文评审过程：Received 31 October 2020, Revised 6 August 2021, Accepted 15 August 2021, Available online 16 August 2021, Version of Record 26 August 2021.

论文官网地址：https://doi.org/10.1016/j.chb.2021.106987