Predicting the helpfulness of online product reviews: A multilingual approach

作者：

Highlights：

• A review helpfulness prediction framework for multilingual online reviews.

• Better performance on review helpfulness prediction and classification.

• Great potential of multilingual reviews to generate business insights.

摘要

•A review helpfulness prediction framework for multilingual online reviews.•Better performance on review helpfulness prediction and classification.•Great potential of multilingual reviews to generate business insights.

论文关键词：Word-of-mouth,Product reviews,Multilingual reviews,Review helpfulness,Prediction

论文评审过程：Received 17 March 2017, Revised 21 September 2017, Accepted 30 October 2017, Available online 2 November 2017, Version of Record 14 November 2017.

论文官网地址：https://doi.org/10.1016/j.elerap.2017.10.008